TripAdvisor sent out a survey this week. In it, they provided mockups of a service they're developing that will be a direct competitor to TrustYou and GuestFolio.Read More
You have your hotel revenue pickup report, have been filling in the information diligently, and now are left with a spreadsheet full of numbers. Now what? Here are the next steps to take with all that information.Read More
Bellhop aims to be your personal concierge when travelling the world. Dinner reservations, book a taxi, find new events, and more.Read More
Someone pointed out to me some errors in the pickup report, and then I discovered further errors. Everything has been fixed now and the files updated on the website where you purchased the file.
If you have not received a notice that the file has been updated, please get in touch with me directly with the email address you used and the site you purchased from (my website or Plasso.)
My apologies for the inconvenience.
Advanced pickup report for 2017. Track reservations on a daily basis for the month and have the pickup amounts calculated automatically. Watch your revenues grow through the year. Includes a guide on how to analyze the numbers.
Trivago announced the top hotels in Canada for 2015. One of the boutique hotels I work with was named the top hotel in Northern Canada.Read More
Hotels around the world are starting to install live chat buttons on their websites to help their customers finish their hotel bookings. Learn more about how easy and cheap this actually is to do.Read More
2015 was once again a very successful year for the boutique hotel. Here is a rundown of tactics that were used to increase the revenues by a good margin.Read More
Flok is a loyalty program that is well suited for hotels to use. It's simple to use, affordable, and a rewarding experience for both guests and hotels. Click through to learn more.
Police say a man angry with his hotel bill drove his truck through the front entrance of an Alva hotel.Read More
Online Travel Agencies (OTAs) have been taking ownership of the guests from hotels ever since they began operation. TripAdvisor is now joining them with their TripAdvisor Connect services. Letting OTAs have ownership of the guest increases the hotel's costs and decreases guest loyalty. What can hotels do to combat this and regain ownership of their guests?Read More