TripAdvisor sent out a survey this week. In it, they provided mockups of a service they're developing that will be a direct competitor to TrustYou and GuestFolio.Read More
You have your hotel revenue pickup report, have been filling in the information diligently, and now are left with a spreadsheet full of numbers. Now what? Here are the next steps to take with all that information.Read More
Bellhop aims to be your personal concierge when travelling the world. Dinner reservations, book a taxi, find new events, and more.Read More
Trivago announced the top hotels in Canada for 2015. One of the boutique hotels I work with was named the top hotel in Northern Canada.Read More
Hotels around the world are starting to install live chat buttons on their websites to help their customers finish their hotel bookings. Learn more about how easy and cheap this actually is to do.Read More
2015 was once again a very successful year for the boutique hotel. Here is a rundown of tactics that were used to increase the revenues by a good margin.Read More
Police say a man angry with his hotel bill drove his truck through the front entrance of an Alva hotel.Read More
Online Travel Agencies (OTAs) have been taking ownership of the guests from hotels ever since they began operation. TripAdvisor is now joining them with their TripAdvisor Connect services. Letting OTAs have ownership of the guest increases the hotel's costs and decreases guest loyalty. What can hotels do to combat this and regain ownership of their guests?Read More
InnQuest is releasing a new web booking engine for their roomMaster property management system. Come look at some screenshots and details about this great booking engine.
Short profiles of properties from around the world that are minimalistic in nature, beautiful to look at.