Quick Update for the Hotel Pickup Report

Someone pointed out to me some errors in the pickup report, and then I discovered further errors. Everything has been fixed now and the files updated on the website where you purchased the file.

If you have not received a notice that the file has been updated, please get in touch with me directly with the email address you used and the site you purchased from (my website or Plasso.)

My apologies for the inconvenience.

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Advanced pickup report for 2019. Track reservations on a daily basis for the month and have the pickup amounts calculated automatically. Watch your revenues grow through the year. Includes a guide on how to analyze the numbers.

 

Owning Your Guest

Online Travel Agencies (OTAs) have been taking ownership of the guests from hotels ever since they began operation. TripAdvisor is now joining them with their TripAdvisor Connect services. Letting OTAs have ownership of the guest increases the hotel's costs and decreases guest loyalty. What can hotels do to combat this and regain ownership of their guests?

Read More

Free Resources for Small Hotels

Little Hoteliers is a property management system for small hotels and vacation rentals (front desk system, booking engine for a website, and channel manager.) While exploring their website and looking at their products, I came across their resource centre for small hotels which have several free offerings.

There are 10 ebooks covering topics such as:

Reviewing the revenue management and dristribution books, I was quite impressed with how simple the books were to digest. They should take no longer than a few hours to get through the complete collection of books. Best of all is that they are free and yours to pass along to staff members or other people in the hospitality industry that may be interested them.

Some of the books may be of interest for larger hotels and operations, but in general, they are written for smaller properties that are unfamiliar with channel mannagement and online marketing.

They also manage a blog which is full of articles and kept up to date. Definitely a great resource to dive into.


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Source: http://www.littlehotelier.com/resources/