Police say a man angry with his hotel bill drove his truck through the front entrance of an Alva hotel.Read More
Online Travel Agencies (OTAs) have been taking ownership of the guests from hotels ever since they began operation. TripAdvisor is now joining them with their TripAdvisor Connect services. Letting OTAs have ownership of the guest increases the hotel's costs and decreases guest loyalty. What can hotels do to combat this and regain ownership of their guests?Read More
InnQuest is releasing a new web booking engine for their roomMaster property management system. Come look at some screenshots and details about this great booking engine.
Short profiles of properties from around the world that are minimalistic in nature, beautiful to look at.
Hotels now have software solutions to help bridge the gap to make them more competitive with the newer startups like AirBnB. The two best options that I have found are: GuestFolio and CheckMate. Two services that offer similar functionality, but in different styles.
Little Hoteliers is a property management system for small hotels and vacation rentals (front desk system, booking engine for a website, and channel manager.) While exploring their website and looking at their products, I came across their resource centre for small hotels which have several free offerings.
There are 10 ebooks covering topics such as:
Reviewing the revenue management and dristribution books, I was quite impressed with how simple the books were to digest. They should take no longer than a few hours to get through the complete collection of books. Best of all is that they are free and yours to pass along to staff members or other people in the hospitality industry that may be interested them.
Some of the books may be of interest for larger hotels and operations, but in general, they are written for smaller properties that are unfamiliar with channel mannagement and online marketing.
They also manage a blog which is full of articles and kept up to date. Definitely a great resource to dive into.
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A revenue culture spans the teams responsible for driving your hotel’s bottom line. Revenue management, marketing, e-commerce, and sales share revenue considerations at every level of their strategy.Read More
Learn more about operating a vacation rental with this free ebook, less than 50 pages long. Get more information about AirBnB, HomeAway, how to market effectively, and more.Read More
The advanced pickup report for 2016 is now ready for download. Things have been improved and tidied up to make reviewing your revenues even easier than before.Read More
Starting this Friday, September 18th, I will be publishing a weekly newsletter, The Weekly Hospitality Notebook.Read More