Patrick Landman wrote an excellent post as to why independent hotels should consider outsourcing a revenue manager. Great ideas that I could relate to.
Blog Archives
New Hotel Revenue Pickup Report for 2013
This is going to be a quick post. I have been busy developing a more advanced version of the pickup report that I released at the beginning of the year. This version is going to provide a little more detail…
Capturing Direct Call Reservations
To conduct the test we first had our KTN mystery shopper look online at some of the most popular OTA websites. One piece of good news for the industry is that most of the time we found rate parity; the…
Year-End Review as a Hotel Consultant: Boutique Hotel
With May drawing to a close, it finished the first full year I have been working as a hotel consultant with one client. Normally, I like doing year-end reviews with the calendar year, but in this case I thought it…
Tagged with: expedia, hotel operations, motel operations, operations, revenue management
Posted in Operations, Revenue Management
Posted in Operations, Revenue Management
My Problem with OTAs
Last week, I wrote an article about how hotels hate online travel agencies (OTAs) because of the commissions charged by the sites for each and every booking; Today, I want to talk about the other major reason that hoteliers hate…
InnQuest roomMaster 2000 version 15
I recently returned from attending the InnQuest Software’s User Conference that was held in Las Vegas at the beginning of the month. I went to represent one of my clients who uses InnQuest’s roomMaster 2000 as their property management system.…
Tagged with: operations, pms, property management system, roommaster
Posted in Operations, Revenue Management
Posted in Operations, Revenue Management
Revenue Management Essentials: Hotel Pickup Report [Free Download]
When I first started down the path of revenue management when I worked as the Revenue Manager for two hotels, it quickly became obvious to me that I was going to have to learn and master Excel. The reason for…
Tagged with: operations, pickup report, revenue, revenue management, tools
Posted in Operations, Revenue Management
Posted in Operations, Revenue Management
