Trivago’s List of Top Hotels in Canada
Trivago announced the top hotels in Canada for 2015. One of the boutique hotels I work with was named the top hotel in Northern Canada.
Live Chat For Hotel Websites
Hotels around the world are starting to install live chat buttons on their websites to help their customers finish their hotel bookings. Learn more about how easy and cheap this actually is to do.
Connect with Guests Better By Using A Hotel Concierge System: GuestFolio or CheckMate
Hotels now have software solutions to help bridge the gap to make them more competitive with the newer startups like AirBnB. The two best options that I have found are: GuestFolio and CheckMate. Two services that offer similar functionality, but in different styles.
How Hotels Can Hack Their RevPAR to Improve Revenues
A revenue culture spans the teams responsible for driving your hotel’s bottom line. Revenue management, marketing, e-commerce, and sales share revenue considerations at every level of their strategy.
Pickup Report 2016
The advanced pickup report for 2016 is now ready for download. Things have been improved and tidied up to make reviewing your revenues even easier than before.
The Weekly Hospitality Notebook
Starting this Friday, September 18th, I will be publishing a weekly newsletter, The Weekly Hospitality Notebook.
Improving Your Hotel Rank on TripAdvisor
Patrick Landman wrote a short list of ways to Improve your Hotel Review Score and Ranking on TripAdvisor which highlights a few points to consider when developing your marketing plan. He left out a few tools that can be used by hospitality professionals that will help drive your score and ranking up in significant ways.
Interview with Joel Rosen at Buuteq
Technology has changed the way we interact with our customers. It used to be that reviews were written by professionals and those reviews came out infrequently. Today, they come out in seconds and are written by the people who actually have the experiences. You have… Read More »Interview with Joel Rosen at Buuteq
New Year, New Hotel: MailChimp Campaign from roomMaster data
How to collect and use email addresses from InnQuest roomMaster PMS system.
The Power of Video Marketing for Hotels: Why You Need It
I recommend all owners at least explore the possibility of having a vacation rental video in their marketing portfolio. Please, whatever you do, don’t invest in one of those slideshows that has photos whizzing in from outer space or messages disintegrating into mist. A slideshow… Read More »The Power of Video Marketing for Hotels: Why You Need It
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