I was logging into the portal site for the main CRS I work with, InnLink when I noticed a video they had on their main page to promote the company. During the video, there is a sequence where they cover the relationship of a potential… Read More »The Guest Vortex
The more features you add to a product, the more it dilutes the core reason for a product’s existence and confuses people. Marco Arment, Build and Analyze Show #68 Marco Arment is the creator of Instapaper, an online and mobile application for reading online articles… Read More »Aligning with Your Guest’s Needs
The analysis revealed that mobile visits to hotel websites account for 7.5% of total views and that Apple devices dominate, with over 70% of visits. A mobile-friendly approach, free of Flash, is critical. Essential elements include visible contact information, minimal click navigation, limited images, and a mobile booking engine.
