Elevate your independent hotel or motel with Four Sides Hospitality Consulting. We specialize in transforming smaller properties into market standouts through our unique, people-centric approach. Our comprehensive services – from revenue management to guest relations – are tailored to boost your bottom line and enhance guest experiences. With a track record of increasing client revenue by 15% on average in the first year, we’re committed to unlocking your property’s potential. Discover how we can help you thrive in today’s competitive hospitality landscape.
REVENUE MANAGEMENT
Revenue Management is our specialty, finding growth opportunities by using market research and implementing the revenue pickup report that we developed to track daily trends through the year.
We also help you use your Central Reservations System and STR reports effectively to maximize your opportunities.
MARKETING
Escape the Sea of Sameness with your property to maximize your occupancy and revenues. In coordination with graphic designers, we help you develop a successful marketing plan to help re-establish your reputation in the market.
Boost occupancy and revenue through: • Google Ads optimization • Social media management • Website redesign • Direct business outreach
GUEST RELATIONS
A hospitality business is nothing without their guests. Finding a guest can be easy, maintaining a guest more difficult. We help you:
- Develop strategies to turn one-time visitors into loyal guests
- Implement automated email systems for personalized communication
- Improve your TripAdvisor and Google rankings to drive bookings
FRONT DESK OPERATIONS
The front desk is the heartbeat of your hotel or motel, and its efficient operation is crucial for overall success. We focus on optimizing your front desk procedures, ensuring seamless guest experiences and maximizing productivity.
Key Areas of Expertise:
- Developing tailored front desk protocols and workflows
- Organizing internal files for easy team access
- Implementing effective communication tools like Missive
- Seamless integration of Property Management System (PMS)
- Configuring Central Reservation System (CRS) for centralized bookings
With our comprehensive front desk solutions, you’ll enjoy a well-oiled operation, enhanced guest satisfaction, and a competitive edge in the hospitality industry.
VACATION RENTALS
The vacation rental industry is booming, thanks to platforms like Airbnb. However, with a competitive market often quadruple the size of traditional hotels, standing out and attracting guests can be a challenge.
Comprehensive Vacation Rental Solutions:
- Strategic client acquisition and management agreement guidance
- Implementing industry best practices for operational excellence
- Crafting compelling online listings to maximize visibility
- Optimizing for search engines and leveraging digital marketing
- Ensuring a seamless and memorable guest experience
Contact us to navigate the complexities of the vacation rental landscape and position your property for success in this thriving industry.
Motel Solutions
Struggling to manage your small motel efficiently? Our expert on-site consulting services are designed to transform your motel operations in southern British Columbia and western Alberta. With years of experience in the hospitality industry, we offer tailored solutions to boost your motel’s performance and profitability. Our comprehensive 3-day packages provide:
- Hands-on Little Hotelier PMS installation and training
- Custom operational systems and paperwork setup
- Marketing and branding assistance, including website development
- Personalized strategies for improving guest experience and revenue
- Temporary front desk relief for owner-operators
Discover how our on-site expertise can revitalize your motel business. Click through to learn more about our affordable packages and start your motel’s transformation today.
Why Choose Us?
Proven Track Record
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- Consistently increased client revenue by an average of 15% within the first year
- Boosted guest satisfaction scores
- Helped multiple properties achieve Top 10 rankings on TripAdvisor and Google in their markets
Tailored Solutions for Independent Properties
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- Specialized focus on smaller, unique hotels and motels
- Customized strategies that preserve and enhance your property’s individual character
- Deep understanding of the challenges and opportunities specific to independent hospitality businesses
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Comprehensive Hospitality Management Expertise
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- Holistic approach addressing revenue, marketing, operations, and guest experience
- Seamless integration of all aspects of your business for maximum efficiency
- One-stop solution for all your hospitality management needs
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Cutting-Edge Tools and Strategies
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- Proprietary revenue pickup report for unparalleled market insights
- Partner with Lighthouse Revenue Management
- Advanced data analytics for informed decision-making
- Up-to-date with the latest industry trends and technologies
Hands-On, Personal Approach
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- Direct involvement in every project
- Regular on-site visits to ensure strategy alignment with your property’s unique needs
- Responsive support and open communication throughout our partnership
Cost-Effective Solutions
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- Flexible pricing models tailored to your budget
- Focus on high-ROI strategies to maximize your investment
- Transparent reporting to clearly demonstrate the value we bring
Industry Connections and Partnerships
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- Strong relationships with OTAs, technology providers, and industry influencers, such as SiteMinder, Little Hotelier, Lighthouse, LodgIQ
- Access to exclusive deals and cutting-edge tools
- Leverage our network to boost your property’s visibility and opportunities
Commitment to Sustainable Growth
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- Long-term strategies that ensure lasting success beyond our engagement
- Training and empowerment of your team for continued excellence
- Focus on building a strong foundation for future growth and adaptability
Ready to elevate your property’s performance? Contact us today for a free consultation and discover how Four Sides Consulting can help you achieve unprecedented success in your market. Let us be the catalyst for your property’s transformation and long-term prosperity.
Let's Get Started
Do you have any questions about our services? Fill out the form below and let’s start the conversation today.