Smarter Revenue. Stronger Operations. Happier Guests.

At Four Sides Hospitality Consulting, we help independent hotels, motels, and vacation rentals uncover new potential — transforming everyday operations into engines of growth. From revenue management to marketing and guest experience, we bridge strategy and execution so your team can deliver measurable results without sacrificing your property’s character or independence.

Latest Posts

What Passbook Means For Hotels
Operations

What Passbook Means For Hotels

Apple made several big announcements on Monday at the WWDC (Worldwide Developers Conference), but one of them should be of particular interest to hoteliers. In their presentation on iOS 6 (the operating system for iPhones and iPads), they highlighted a new app called Passbook. Passbook is an application that will

2 min read
Operations

Capturing Direct Call Reservations

To conduct the test we first had our KTN mystery shopper look online at some of the most popular OTA websites. One piece of good news for the industry is that most of the time we found rate parity; the rate quoted on the phone was the same as what

1 min read
Operations

The Value of Professional Photographs for Hotel Websites

I’ve preached high-quality photos for a long time as has just about every other hotel marketer out there: so if you still use homemade shots of amateur room setups at your boutique or B&B or Inn, you’re either being a) lazy, b) stubborn, or c) cheap

1 min read
Operations

A Different Kind of Hotel

Eric Simons is a 19-year-old entrepreneur who lived for two months in the AOL HQ in Palo Alto. Simons was given a badge while participating in Imagine K12, an education incubator housed at AOL. When the program ended, Simons’s badge continued to work. So he stayed, sleeping on one

2 min read
Operations

My Problem with OTAs

Last week, I wrote an article about how hotels hate online travel agencies (OTAs) because of the commissions charged by the sites for each and every booking; Today, I want to talk about the other major reason that hoteliers hate OTAs: the time and work that it takes to manage

2 min read
Operations

InnQuest roomMaster 2000 version 15

I recently returned from attending the InnQuest Software’s User Conference that was held in Las Vegas at the beginning of the month. I went to represent one of my clients who uses InnQuest's roomMaster 2000 as their property management system. It was the first time I have

5 min read
General Reading

Free Hotel Resources (or Near Free)

The Internet is full of valuable resources directed at hoteliers and people running hospitality businesses, from large to small. I am always on the search for more resources to share and do so often on Twitter. I thought I would compile a list of some sites and books that I

2 min read
Operations

The Importance of Ambiance in a Hotel or Bed and Breakfast

They’re cheap, and anyone can stay there. As a result they house some of the oddest of the oddballs who keep LA interesting. The Ukranian screen writer, the crack addicted spiderman, the ingenue from South Dakota, the faded hair metal bassist, the Brits on a 5 day bender, etc.

3 min read
Operations

The Guest Vortex

I was logging into the portal site for the main CRS I work with, InnLink when I noticed a video they had on their main page to promote the company. During the video, there is a sequence where they cover the relationship of a potential guest and the journey where

4 min read

Contact Four Sides Hospitality Consulting

Tell us about your property and goals. We'll respond with next steps and a focused plan to move your revenue forward.