hospitality

The Rise of Lifestyle Hotels: What It Means for Independent Hotels

What the rise of lifestyle hotels means for independent properties, from guest experience and operations to positioning, conversions, and revenue strategy.

Hotelier's Digest #13: Your Tools Got Faster. Your Decisions Didn't.

Analyze the new Duetto-Triptease integration, AI pricing assumptions, and HITEC 2026 takeaways to see why human judgment still drives hotel profitability.

A Short Reading List for Bookshop.org's Anti-Prime Day

Bookshop.org is offering free standard shipping through June 26. Here are a few practical books worth considering for hospitality operators, leaders, and anyone trying to work with more clarity.

Hotelier's Digest #12: The Real Story Behind HITEC 2026

HITEC 2026 brought AI, loyalty, and sales tools to hotel tech. We break down what's worth adopting for independent hotels — and what isn't yet.

Hotelier's Digest #11: From Systems of Record to Systems of Intelligence

Mews, Lighthouse, and Perplexity point to the same trend: hotel technology is shifting from systems of record to systems of intelligence.

Hotelier's Digest #10: AI rank, pricing discipline, and direct-channel control

AI is reshaping how travelers discover hotels and how revenue teams make decisions. This edition examines AI visibility, pricing strategy, OTA investment, and the growing battle for the direct booking path.

Hotelier's Digest #9: Mews Unfold, connected hotel systems, and revenue automation

Explore what Mews announced at Mews Unfold 2026, from its new hotel operating system and AI-powered RMS to the SiteMinder partnership and Uber integration.

Hotelier's Digest #8: Mews transitions, open source PMS questions, and pricing discipline

Independent hotel insights on PMS migrations, revenue strategy, hotel data security, and operational resilience — including lessons from a roomMaster to Mews transition and the SKKY Hotel revenue case study.

Hotelier's Digest #7: AI discovery, resilient demand, and smarter staffing

This week’s strongest signals point to a tighter link between commercial visibility and operational discipline. Hotels are being forced to rethink how they show up in AI-driven discovery, not just how they rank in traditional search. At the same time, first-quarter earnings from major brands sugg...

Hotelier's Digest #6: Uber gets hotels, Expedia gets reach, and Airbnb keeps courting supply

This week’s clearest signal is not simply that Uber now sells hotels. It is that hotel distribution is showing up in more consumer surfaces while the same infrastructure quietly powers the transaction underneath. Uber’s Expedia partnership is the headline, but the deeper implication is about who...